In the case of Easton and Velomax front wheels, the process of truing and replacing spokes is similar to other low spoke-count wheels. The same is true of the non-drive side spokes of the rear wheel. However, our drive-side rear spokes require additional consideration.
When an Easton rear wheel is hand-built, the drive side spokes are brought to the highest tension possible with a spoke wrench. Then, the builder will use the non-drive side spokes to bring the wheel into dish and true. The result is a drive-side spoke tension higher than can be achieved by turning a nipple. This affects maintenance in two significant ways.
While truing the rear wheel, the drive-side nipples should not be used. Because of the higher tension, the nipples will likely be stripped if they are tightened. In addition, the uniformity of the drive-side spoke tension is essential to the wheel’s long term stability.
If a drive-side spoke is broken, simply re-lacing the spoke will not create the necessary tension to match its surrounding spokes. This imbalance can cause repeated spoke breakage, as the other spokes strain to compensate. To avoid this, the non-drive side spokes must be completely de-tensioned before replacing the drive-side spoke. Once the replacement spoke has been brought to an even tension with the other drive-side spokes, the wheel can be brought back to into true and dish using the non-drive spokes. This process will ensure proper tension, maximize strength, and utilize the original design of the wheel.
If you are not comfortable with this repair, you may send the wheel to our Service Center for repair. Please call Customer Service (855-244-8005) for information or to obtain a Return Authorization(RA).