Customer Service
FOCUSED ON INNOVATION. DRIVEN BY TECHNOLOGY & PERFORMANCE. WE ARE NOWHERE WITHOUT YOU.
Welcome to the EastonCycling.com Customer Service Center. You can navigate the links below to find information on our current shopping policies including returns/exchanges, warranties, shipping and more. You can also find answers to the most commonly asked questions about shopping on our site. Our goal is to make shopping at EastonCycling.com easy and convenient.
Customer Service Info
Before contacting our Customer Service Department, please browse the links below to see if we can answer your questions here first. For all other inquiries, our Customer Service Department is available to help you.
For site or ordering issues please call (800) 217 9434 . Hours of operation (9am – 7pm EST Mon – Fri / 6am – 4pm PST Mon – Fri)
For Warranty related questions, please call: USA: (877) 835 6629 (USA)
Hours of operation; 9am – 6pm EST Mon – Fri / 6am – 3pm PST Mon – Fri
EU or Rest of the World: +353+69+9930
Hours of operation; 8:30am – 5pm EST Mon – Fri
For Members of the EU and the Rest of the World:
We recommend that you first contact the Easton Distributor in your country with your inquiry.
Warranty Inquires: DealerWarranties@eastonbellsports.com
Wheel Service: WheelInfoEU@eastonbellsports.com
Note: Easton Cycling does not currently accept product orders via phone. If you are having difficulties ordering, one of our representatives can assist you with placing an order through our web site…