U.S. & Canada
Customer Service and Warranty: 1-831-465-5225
Hours of Operation: 8:30AM – 5PM PST, Monday – Friday
- Please Note: Easton does not sell directly to consumers.
Warranty Inquires: DealerWarranties@eastoncycling.com
Wheel Service: Wheelservice@eastoncycling.com
Warranty Related Questions and Inquiries: Please contact the Easton Distributor in your country
Wheel Service: Please contact the Easton Distributor in your country
Customer Service Announcement
Easton’s Product Department has undergone the monumental task of relocating its entire engineering, R&D, and Wheel Service Center in California this month. As a result, your product and wheel service inquiries have been delayed. We apologize.
We have hired more personnel to answer your phone calls to discuss anything product-related. We are also hiring another Wheel Technician so for those who think they can do the job better, please apply!
We rigorously test our products, not your patience – thank you for giving it to us. Our Wheel Service turnaround time will be back to the 2-4 day benchmark shortly.